Refund and Exchange Policy

At Yummi Buds, customer satisfaction is our priority. However, due to the nature of cannabis products and health regulations, we have specific guidelines for refunds and exchanges. Please read our policy carefully before placing your order.

1. Refund Policy

• • No Refunds on Open Products:
    For health and safety reasons, we do not provide refunds on any opened or used products.

2. Exchange Policy

We offer exchanges under the following conditions:

• • Product Issue:
    If the product you receive is defective or incorrect, please contact us to arrange an exchange.

• • Unused Products Only:
    The product must be unused, unopened, and in its original packaging to qualify for an exchange.

• • Timeframe:
    Customers must notify us within 24 hours of receiving the order to initiate an exchange request.

• • Final Approval:
    Exchanges are approved after reviewing the customer’s claim, including photos or proof of the issue.

3. How to Request an Exchange

1. 1. Contact Us:
      • • Call or Text at (437) 849-7886
      • • Include your order number, details of the issue, and photos of the product if applicable.

1. 1. Review Process:
      

       

      • • Our team will review your request and respond within 1 business day.

1. 1. Exchange Approval:
      

       

      • • Once approved, we will arrange for the exchange of the product.

4. Exclusions

• • Opened or Used Products:
    Any product that has been opened, used, or tampered with is not eligible for a refund or exchange.

• • Change of Mind:
    We do not accept returns or exchanges for reasons unrelated to product quality (e.g., change of mind).

5. Contact Us

For any questions or concerns about your order or this policy, reach out to us:

• • Phone/Text: (437) 849-7886